Dispute Resolution Policy
Effective Date: 14 January 2025

Introduction

This Dispute Resolution Policy governs the resolution of any disputes, claims, or disagreements arising out of or in connection with the use of the VRK Infotech website, services, products, or engagements. By accessing the website or engaging with VRK Infotech in any manner, you expressly agree to this Dispute Resolution Policy.

Scope of Disputes

This policy applies to all disputes, claims, controversies, or differences of any kind, whether contractual or non-contractual, arising from website usage, service delivery, payments, cancellations, refunds, representations, communications, or any business relationship with VRK Infotech.

Good Faith Resolution

Before initiating any formal legal proceedings, the parties agree to attempt to resolve disputes through good faith discussions. Any such attempt shall not be construed as an admission of liability or obligation by VRK Infotech.

No Admission of Liability

Engaging in discussions, communications, or negotiations regarding a dispute does not constitute an admission of fault, liability, or wrongdoing by VRK Infotech. The company expressly denies all liability to the maximum extent permitted by law.

Exclusive Jurisdiction

All disputes, claims, or legal proceedings arising out of or in connection with VRK Infotech shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra, India. Users expressly submit to this jurisdiction and waive any objections related to venue or forum.

Governing Law

This Dispute Resolution Policy shall be governed by and interpreted in accordance with the laws applicable in India. Any conflict of laws principles that would result in the application of laws of another jurisdiction are expressly excluded.

Limitation of Liability

To the maximum extent permitted by applicable law, VRK Infotech shall bear zero liability for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to any dispute, claim, or legal proceeding.

Costs and Expenses

Unless otherwise required by law, each party shall bear its own legal costs, expenses, and fees arising from any dispute or legal proceeding. VRK Infotech shall not be responsible for any costs incurred by the user.

Restriction on Claims

Any claim or dispute must be initiated within the legally permissible limitation period. Failure to do so shall result in a permanent bar to such claims, to the fullest extent allowed by law.

Severability

If any provision of this Dispute Resolution Policy is found to be unenforceable or invalid, such provision shall be severed without affecting the enforceability of the remaining provisions.

Policy Updates

VRK Infotech reserves the right to modify, update, or replace this Dispute Resolution Policy at any time without prior notice. Continued use of the website or services after changes are made constitutes acceptance of the revised policy.

Contact Information

For dispute-related communications, you may contact VRK Infotech using the official contact details provided on the website. Such communication does not create any contractual obligation or waiver of rights.

Final Disclaimer

By using this website or engaging with VRK Infotech, you expressly agree that all disputes shall be resolved exclusively under the jurisdiction of courts in Mumbai, Maharashtra, India, and that VRK Infotech shall not be held liable for any claims, losses, or damages, to the fullest extent permitted by law.