Refund Policy
Effective Date: 14 January 2025
Introduction
This Refund Policy governs all payments made to VRK Infotech for its services, products, and digital offerings. By engaging with, purchasing, or using any service provided by VRK Infotech, you expressly agree to this Refund Policy. If you do not agree, you must not proceed with any payment or service engagement.
No Refund Policy
VRK Infotech follows a strict no-refund policy. All payments made to the company are final and non-refundable under all circumstances. This applies regardless of service type, delivery stage, usage status, satisfaction level, or outcome.
Scope of Non-Refundable Payments
Non-refundable payments include but are not limited to advance payments, setup fees, consultation charges, development fees, subscription charges, maintenance fees, renewal fees, and payments made for domains, hosting, SSL certificates, licenses, cloud services, or any third-party tools or platforms.
Service Outcomes and Expectations
VRK Infotech does not guarantee specific results, business outcomes, performance metrics, or timelines unless explicitly agreed in a separate written contract. Dissatisfaction with services, change of requirements, change of business priorities, or perceived lack of results shall not constitute grounds for a refund.
Partial Use or Non-Use of Services
No refunds shall be issued for partially used services, unused services, delayed usage, or failure to utilize purchased services. Responsibility for timely usage and engagement rests solely with the client.
Client-Initiated Changes or Delays
Delays, changes, or cancellations initiated by the client do not qualify for refunds. VRK Infotech shall not be liable for project delays or limitations arising from delayed inputs, approvals, or communication from the client.
Third-Party Services
Payments made toward third-party services through VRK Infotech are strictly non-refundable. VRK Infotech shall not be responsible for refunds, reversals, credits, or disputes related to third-party providers.
Company Discretion
VRK Infotech reserves the sole and absolute right to determine refund eligibility. However, no obligation exists to issue any refund under any circumstances, regardless of communication, assurances, or prior discussions.
Zero Liability Statement
To the maximum extent permitted by applicable law, VRK Infotech shall bear zero liability for any claims, losses, damages, costs, or expenses arising from or related to refund requests, denied refunds, or payment disputes.
Chargebacks and Payment Disputes
Any chargeback, payment reversal, or dispute initiated without prior written authorization from VRK Infotech shall be considered a violation of this policy. VRK Infotech reserves the right to suspend services, restrict access, and recover associated costs arising from such actions.
Governing Law
This Refund Policy shall be governed by and interpreted in accordance with the laws applicable within the jurisdiction of India. VRK Infotech shall not be liable for any consequences arising from changes in applicable laws or regulations.
Changes to Refund Policy
VRK Infotech reserves the right to update, modify, or replace this Refund Policy at any time without prior notice. Continued use of services after changes are made constitutes acceptance of the revised policy.
Contact Information
For questions related to this Refund Policy, you may contact VRK Infotech using the official contact details provided on the website. Communication does not create any contractual or legal obligation.
Final Disclaimer
By making any payment to VRK Infotech, you expressly acknowledge and agree that all payments are non-refundable and that VRK Infotech shall not be held liable for any refund claims, disputes, or financial losses, to the fullest extent permitted by law.